Need a hand?

Report a problem

For your server’s roles, rules or moderation decisions, start with its administrators.

For a Rova error, send us:

• The server and feature involved, and whether you used the dashboard or Discord.
• What you tried, what you expected, and what happened instead.
• The approximate time and timezone, plus the visible error or reference code.
• If a screenshot helps, crop it to the problem and remove unrelated messages and private details.

Do not post ticket contents, transcript links, personal records or account credentials in public. We do not need passwords, tokens, OAuth codes or session cookies to investigate.

Something missing?

Tell us what your community needs and how you handle it today. You can request a feature or ask about something built for your server. We’ll talk through what’s possible before agreeing to build anything.

Use the Alpha install page to request access, check your server's approval status and install once approved.

Your data: access, correction or deletion

Message Life privately with your Discord user ID, the relevant server ID, the feature involved and what you want to access, correct or delete. A message or ticket reference can help us find the records. Send only what is needed, rather than a full conversation.

We may check that the Discord account is yours and ask which records you mean.

• Do not send identity documents, passwords or tokens.
• For requests involving another person’s data, we check the request and your authority before sharing records.

We handle requests manually, checking the relevant records and recovery copies.

• Removing Rova or disconnecting an authorization does not delete every stored record.
• We’ll explain what changed and what still needs attention. The Privacy page explains what Rova stores.

Security issues or misuse

Report suspected unauthorized access, exposed data or misuse of Rova privately to Life.

• Include the affected feature, when you noticed it and the minimum information needed to understand the issue.
• Do not publish exploit details, download other people’s records or send working credentials as proof.

If a report involves Discord content or an immediate server issue, also use Discord’s report tools or contact the server’s moderators as appropriate. Reporting a problem does not require you to prove ownership of an affected account before we can receive it.